Annette, our Business Development & Operations Director, began working with Ensure Safety & Training in 2010, when her husband Adi set up the company.
At the time, Annette worked full time at a local primary school where she acted as the Health & Safety Governor and specialised in Dyslexia Support.
Over the following years, she began reducing her days at school in order to offer more support to the then growing business.
In 2014, Annette joined Ensure Safety & Training full time.
She gets great pleasure from building positive relationships with our clients, this is evident in the work she has put into developing and implementing our customer journey. This is something we feel is unique to us. It sets us apart from the rest and Annette has been the driving force behind this. She leads all initial communication with potential clients; she conducts discovery calls and develops bespoke proposals. She then manages the transfer of the client to their designated consultant. Annette then keeps in touch with our clients throughout the year, checking in and supporting them with any additional queries. She enjoys watching our clients grow in confidence as a result of our ongoing support and strives for each client to feel as though we are a member of their team, working with them to help them achieve their goals.
While Annette promotes all of the company values, she values integrity above all else and hopes that those who we work with consider us, both as a team and as individuals, to be trustworthy, reliable and fair.
Annette also manages the training department and works to ensure that all of our courses are delivered in an inclusive, dyslexic friendly way. Using her skills from her previous roles, she understands the importance of making a classroom environment welcoming, calming, and encouraging. She ensures that all of our courses take advantage of a range of teaching and learning methods, guaranteeing that all of our candidates are offered the best opportunity for them to learn.
Annette is particularly proud of the team that she and Adi have developed; a team of like-minded individuals, with their own personalities and traits, who all have their families at the heart of everything they do.
In her spare time, Annette likes to spend as much time as possible around water. Spending a lot of time on Anglesey, taking long walks along the beach and looking out to sea. She also enjoys strength training and yoga.
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